TELUS’ 4G LTE wireless service launches in North Bay

in press-release, TELUS, LTE

April 8, 2013, North Bay, ON – TELUS today announced it is offering service on Canada’s largest 4G Long Term Evolution (LTE) wireless network to customers in North Bay. This expansion of TELUS’ 4G LTE network coverage means that even more customers in Ontario can experience dramatically faster downloads and uploads when surfing the web, reading emails or accessing the latest chart topping music and social media sites.

TELUS’ blazing fast 4G LTE service now covers more than 70 per cent of the Canadian population across approximately 170 markets.

“We are pleased to welcome North Bay to our lineup of 4G LTE wireless communities, which now consists of more than 24 million Canadians across the country,” said Darryl Hutton, director of sales, TELUS. “We encourage our friends here in North Bay to maximize their mobile experience by using our new TELUS Network Experience application; it allows customers the opportunity to report any network issues while on-the-go as well as get updates on coverage improvements all from their mobile devices.”

Customers can download the TELUS Network Experience (TNE) application for free through app stores on 4G phones including Android, iPhone and BlackBerry smartphones. TNE will be available on BlackBerry Z10 devices in the coming months.

4G LTE is rapidly emerging as the new standard for wireless technology around the world, with most new handsets built to take advantage of its superior speed. TELUS customers can already experience the full capabilities of TELUS’ 4G LTE network on  popular devices such as the BlackBerry Z10, Samsung Galaxy S III, Samsung Galaxy Note II, Samsung Rugby LTE, Samsung ATIV S, LG Optimus G, HTC One X+, and the Huawei E397 4G LTE Mobile Internet Key and Samsung Galaxy Tab 8.9 LTE.

TELUS’ 4G LTE network supports manufacturers’ rated peak download speeds of up to 75 megabits per second (Mbps), with an expected average of 12 to 25 Mbps. This means, downloading a 600 megabyte album of songs with a 4G LTE-capable device will take only three and a half to seven minutes and a 1.2GB HD movie from iTunes will take between seven and 14 minutes. Importantly, if TELUS customers travel outside of 4G LTE network coverage areas, they will move seamlessly from 4G LTE to the existing 4G HSPA network with no disruption of service.

4G LTE is the latest evolution in TELUS’ wireless network technology plan made possible by the 2009 launch of its coast-to-coast 4G HSPA wireless network service. Today this network reaches more than 97 per cent of Canadians. Since 2000, TELUS has invested more than $30 billion to bring Canadians some of the most advanced wireless networks in the world.

Additionally, TELUS is putting customers first and embracing new ideas to make the TELUS experience even better. By listening to customers, TELUS has not only launched Canada’s first network experience mobile application to report network issues, it has also eliminated activation fees and dramatically simplified its entire fee schedule. This builds on a series of improvements where TELUS has also eliminated carrier 911 and system access fees on all its Clear and Simple rate plans; reduced bill shock with Flex Data Plans, Data Notifications and travel roaming packages; added Caller ID and Voicemail as standard on all TELUS rate plans; simplified device pricing with Anytime Upgrades; and revolutionized mobility contracts by introducing a Device Balance instead of a contract termination fee.

For more information on TELUS 4G LTE please visit: telusmobility.com/4GLTE or check out our coverage map at: telusmobility.com/coverage.

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